1. The service
Scanmie provides QR code menus, table ordering, and a kitchen display for food and drink businesses (the “Service”). Scanmie is operated by [Legal entity name], registered at [registered address]. We may add, change, or remove features over time.
2. Accounts
You must provide accurate information when registering and keep your login credentials secure. You are responsible for all activity under your account. Notify us at hello@scanmie.com if you suspect unauthorised use. You must be at least 18 years old and able to enter into a contract.
3. Subscriptions, billing, and trials
Paid plans are billed in advance on a recurring basis through our payment provider (Creem). Unless stated otherwise, subscriptions renew automatically until cancelled. You can cancel at any time from your dashboard; cancellation takes effect at the end of the current billing period.
Fees are exclusive of taxes unless stated. Except where required by law, payments are non-refundable. We may change pricing with reasonable advance notice; changes apply from your next billing period. Free plans or trials may be modified or discontinued at our discretion.
4. Your content
You retain ownership of the menus, photos, prices, and other content you upload (“Your Content”). You grant Scanmie a worldwide, non-exclusive licence to host, display, and process Your Content solely to operate and provide the Service. You are responsible for Your Content, including that it is accurate, lawful, and that you have the rights to use it (for example, menu photography).
5. Acceptable use
You agree not to:
- Use the Service for any unlawful, fraudulent, or harmful purpose.
- Upload content that is illegal, infringing, deceptive, or that you lack the rights to.
- Misrepresent prices, allergens, or other information in a way that could harm or mislead diners.
- Interfere with, disrupt, or attempt to gain unauthorised access to the Service or its infrastructure.
- Resell or sublicense the Service without our written permission.
6. Orders and your relationship with diners
The Service lets diners view your menu and send orders to you. Scanmie is a software provider; we are not a party to the transaction between you and your diners. You are solely responsible for fulfilling orders, the accuracy of your menu and allergen information, pricing, taxes, payments you take from diners, and compliance with food-safety and consumer laws that apply to your business.
7. Intellectual property
The Service, including its software, design, and trademarks, is owned by Scanmie and its licensors and is protected by law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service; they do not transfer any ownership in it to you.
8. Availability and support
We work to keep the Service available and reliable but do not guarantee uninterrupted or error-free operation. We may perform maintenance, and we may suspend the Service where necessary to protect it or comply with the law.
9. Termination
You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Service in a way that risks harm to others or to the Service. On termination, your right to use the Service ends; sections that by their nature should survive (such as ownership, disclaimers, and liability) will continue to apply.
10. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. We do not warrant that the Service will meet your requirements or be uninterrupted, secure, or error-free.
11. Limitation of liability
To the fullest extent permitted by law, Scanmie will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded by law.
12. Indemnity
You agree to indemnify and hold Scanmie harmless from claims, losses, and expenses arising out of Your Content, your use of the Service, or your breach of these Terms or of applicable law.
13. Governing law
These Terms are governed by the laws of [Governing-law jurisdiction], without regard to conflict-of-law rules. The courts of [Governing-law jurisdiction] will have exclusive jurisdiction, except where mandatory local law gives you the right to bring proceedings elsewhere.
14. Changes to these Terms
We may update these Terms from time to time. We will post the updated version here and revise the “Last updated” date. If changes are material, we will give reasonable notice. Continuing to use the Service after changes take effect means you accept the updated Terms.
15. Contact
Questions about these Terms? Email hello@scanmie.com.